Account Manager Training Program

Officer Level Training

Lesson 1: KPIs

9Lessons · 3 hr 58 min
- Lesson 1: KPIs
- Understanding KPIs
- Only Subscribed %
- Conversion Rate
- Existing Subscriber KPI
- Analyzing Subscriber Data in Power BI
- Shift Performance Analysis
- Maximizing Subscriber Engagement - Only Subscribed %
- Conversion Rate and its impact on subscribers
Lesson 2: Page Set Up

2Lessons · 1 hr 56 min
- Lesson 2: Page Set Up
- Sample Page Setup
Lesson 3: Master Sheet and Profile Bio

2Lessons · 1 hr 9 min
- Lesson 3: Master Sheet and Profile Bio
- Master Sheet
Lesson 4: Scripts

10Lessons · 2 hr 13 min
- Lesson 4: Script
- Welcome Message and subscriber engagement
- Anatomy of a Script
- Template of a Script
- Script Within the Vault
- Assessing Script Performance
- Enhancing PPV Engagement Strategies
- Funnel Analysis and Script Sequencing
- Performance Analysis and Script Assessment
- Page Setup and Maintenance Tips
Lesson 5: OMMs and PPV MMs

7Lessons · 22 min
- Lesson 5: OMMs & PPV MMs.pdf
- OMMS
- OMM Account
- Understanding OMM Scheduling
- OMM Guides for Different Days and Intervals
- PPV MMs
- PPV MMs example - categories
Lesson 6: Personalized Messages

1Lessons · 1 hr 15 min
- Lesson 6: Personalized Message & Vault
Lesson 7: Splittest Data

5Lessons · 55 min
- Lesson 7: Splittest Data
- Continuous improvement - Splittesting
- Google Sheet - Splittesting
- Splittesting Report - Power BI
- Agent Adherence and Teamleads Performance